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Cancellation Policy ↘️

Changes & Cancellations

  • You may make changes to your check-in dates up to 7 days before your scheduled arrival date.
  • All bookings are non-refundable, but enjoy the lowest available rate anywhere.

To make changes to your booking:

  • You may change or postpone your booking up to 12 months from your booked date at no additional charge.
  • Changes must be made in writing to reservations@cheongfatttzemansion.com at least 24 hours prior to your arrival date.
  • Wel shall endeavor to accommodate your requests, however, this will be subject to the availability of the room type requested

To Cancel:

  • Cancellations may be made up to 24 hours before the scheduled arrival date, at no additional charge. The full price of the booking will be charged to your card subsequently.
  • Cancellations can be made by email to reservations@cheongfatttzemansion.com. Once accepted, you should receive a validation of your cancellation from the hotel.

Check-In / Check-Out Policies

This property has the following check-in and check-out times and policies.

  • Check-In: 2:00 PM
  • Check-Out: 12:00 PM
  • Late Check-Out Hour: 6:00 PM
  • Late Check-out Fees: RM 200.00
  • Late check out (after 12:00 PM and before 6:00 PM) may result in a fee.